Is he changing the staff? First and foremost, Zach realizes the staff is what makes Purrfect Paws so great. You all put your trust in the people that run the facility to care for your pets, and he has no intention to change the staff.
Why a new owner? As the Pet Hospital of Granbury has expanded and grown our facility, hours, staff, and services, we simply don’t have the time we need to dedicate to the boarding operation. We will continue to focus on providing the best in veterinary medicine, while Zach and Purrfect Paws concentrate on the care of your pets while boarding.
What will the new name be? Over the next couple months, Purrfect Paws will begin transitioning its name to Midtown Pet Retreat. Their phone number will remain the same!
What changes should I expect? The day to day operations will be remarkably the same and the transition should be relatively seamless. Look for positive changes in the near future, such as moving the lobby to the front of the building for easier access, and larger outdoor play areas for your dogs.
Can my pet still be vaccinated or have access to medical or surgical services while boarding? During our normal business hours, The Pet Hospital will be available should a medical emergency arise with your pet while boarding.
Going forward, we ask that vaccines and other medical issues are updated and addressed prior to your pet being admitted to the boarding facility. There are 2 primary reasons for this:
What is Zach’s approach to pet care? Zach is a pet lover. His number one priority will continue to be the safety and health of your pets, and creating a comfortable and loving environment for them.
I have more questions! We know this is just a start, so feel free to email or call us with additional questions.
Please note that The Pet Hospital of Granbury is still owned and operated by Drs. McCall, Myers, and Wallace.
We truly appreciate your business and thank you for putting your trust in us!
Dr. Scott McCall, Dr. Scott Myers, Dr. Kathleen Wallace, and Mr. Zach Bidderman